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ADMN O 15R – Team Lead, Manual Operations – CLOSING DATE EXTENDED

BC Public Service Agency

This is a Contract position in Victoria, BC posted June 7, 2021.

Team Lead, Manual Operations
Administrative Officer R15

Amendment (June 7) Posting closing date extended to June 22nd, 2021.
There is currently one regular full time opportunity available. 
An eligibility list may be established for future permanent and/or temporary vacancies.

Do you thrive in a high volume environment? Do you enjoy serving a diversified public? Can you change priorities on a dime?

RoadSafetyBC is the lead provincial agency for road safety and is responsible for setting strategic direction and establishing a provincial approach to road safety throughout British Columbia. RoadSafetyBC regulates drivers and operates a number of programs to help regulate the safe and responsible operation of motor vehicles in B.C.

The purpose of this position is to administer intake services for the program, including supervision of staff, development and implementation of operational program policies and procedures.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor Amanda by email: or by phone: 778-698-1336. 

For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Post-Secondary Diploma in a related field such as Public Administration AND one (1) year of recent (within the last 5 years) experience leading a team, which must include the assignment of work, development and evaluation of performance plans and approval of leave; OR
  • An equivalent combination of education and experience may be considered.
  • Minimum of 3 years experience working in an IM/IT system environment that requires high attention to detail while managing shifting priorities.
  • Experience interpreting and applying legislation, regulations and/or policies.

Preference may be given to applicants with any of the following:

  • Post-Secondary Diploma in a related field such as Public Administration.
  • Minimum 2 years or more recent (within the last 5 years) experience leading a team, which must include the assignment of work, development and evaluation of performance plans and approval of leave.

Proviso / Willingness Statement:

  • This position requires the successful candidate to work over the weekend as the shift is Tuesday to Saturday. 

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting. 

A Criminal Record Check (CRC) will be required.


Cover letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application; however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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