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ADMN O 21R – Business Application Advisor

BC Public Service Agency

This is a Contract position in Victoria, BC posted July 16, 2021.

Business Application Advisor
Administrative Officer R21

This posting is to establish an eligibility list for future permanent and/or temporary vacancies.
There is currently a temporary position until March 31, 2022 which may be extended and which may become permanent.
This position can be temporarily performed virtually due to the current extraordinary circumstances related to COVID-19.
This will remain in place until physical distancing advisories are lifted.
Due to present physical distancing requirements related to COVID-19, the recruitment process for this competition will take place virtually.

Are you a self-motivated individual? Are you passionate about understanding and analyzing business processes and issues? Are you looking to support a large business transformation project?

StudentAid BC (SABC) assists more than 200,000 eligible students and borrowers in B.C. with the cost of their post-secondary education and training through various financial assistance programs, such as student loans, grants, bursaries and scholarships.  SABC is responsible for setting the strategic direction of student financial assistance within B.C., including representing the Province in federal-provincial/territorial policy negotiations to maximize federal funding for the benefit of B.C. students; and the development and management of student aid programs totaling more than $700M in combined provincial and federal funding for demand driven programs. 

The Business Application Advisor (BAA) administers and maintains the business application for a program area. The BAA works as part of the Business Solutions team to represent the program area in the design, development, and ongoing implementation, enhancement and maintenance of business applications that meet current and future operational needs.  Activities during the temporary assignment will focus on testing and developing/maintaining training materials to support the implementation of a new business application.   The Business Solutions team is also responsible for conducting research, business analysis, and the development and implementation of strategic policies. This position requires someone who is organized, a fast learner, flexible, and a team player.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor Amanda by email: or by phone: 778-698-1336.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Diploma in public or business administration or related area;
  • OR an equivalent combination of education, training and experience may be considered.
  • 2 or more years experience in working collaboratively with various stakeholders on business process change involving automation.
  • 2 or more years experience with business applications including implementation planning and testing, security and the development of analytical reports.

Preference may be given to candidates with the following:

  • 1 or more years experience developing training materials and providing training on business systems.
  • Experience providing customer support services in a business environment helping end users understand new software.
  • Experience with project management.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting. 

A Criminal Record Check (CRC) will be required.


Cover letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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