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Administrative Assistant I, Pediatric Pain Clinic

Nova Scotia Health Authority

This is a Contract position in Victoria, BC posted July 11, 2021.

Click here to apply as an internal applicant.

​ Department/Program: Pain Program PAEDS , Children’s Health Program Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s) Req ID: 115202 Union Status: NSGEU Off&Cler , Admin Professionals Bargaining Unit Compensation: $ 20.0923
– $ 21.913 /hour Posting Date : June 25, 2021 Closing Date : July 12, 2021 Start Date: ASAP ​ IWK Health is an internationally recognized and respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million women, children, youth and families across the Atlantic region.

The IWK is committed to a workplace where our staff, physicians, learners and volunteers reflect the patients, families and communities that we serve.

We seek and encourage applicants who reflect our broad diversity, and we are committed to reducing barriers to employment and career growth.

Position Summary Reporting to the Manager of Ambulatory Care and Regional Poison Center, under the supervision of the Team, the Administrative Assistant I works as a member of the Pain Care Team to support the team in their wide range of patient care.

Primary responsibilities include, but are not limited to: Establishes and maintains office filing system including processing incoming/outgoing mail; coordinates and schedules appointments, books/coordinates clinics for patients; coordinate both local and Virtual Care appointments including distribution of appointment letters; generate follow-up letters to referring physicians; provides reception and registration functions for patients and their families; answers telephone calls, relays messages and refers calls with follow-up as appropriate; Data entry into Pain Program database; compiles team data for quarterly reports; coordinates Comfort Ability program; and other related duties as assigned; participates in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning.

Hours of Work Flexible; 0800
– 1600 Monday-Friday Qualifications
• Minimum high school diploma or GED required.

• Graduate from a recognized Office administration Diploma Program required.

• Minimum six (6) months related administrative experience in a health care environment preferred
• Experience with MEDITECH preferred
• Previous patient registration and knowledge of Community Wide Scheduling (CWS) experience preferred.

• Medical Terminology is preferred.

• Excellent organizational skills & flexibility in meeting workload demands.

• A team player with strong interpersonal skills required.

• Demonstrated ability to type accurately with a minimum of 60 wpm required.

(Typing test may be administered)
• Strong working knowledge of Windows, Word, Excel and database programs required.

• Demonstrated initiative; self-motivated and able to work with minimal supervision required.

• High regard for quality and attention to detail required.

• Experience in MS Outlook and/or Internet an asset.

• Good working knowledge of office equipment (i.e.

Facsimile & Photocopier).

• Ability to work within a framework of the highest confidentiality.

• Competencies in other languages considered an asset; French preferred.

Thank you for your interest with the IWK Health.

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Please Note: I f you are an employee of the IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.

Applications are accepted until 11:59 PM on the Closing Date.

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