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Senior Business Analyst

Telus Communications Company

This is a Full-time position in Victoria, BC posted July 13, 2021.

Position Overview: In this role the successful candidate will collaborate within and/or across business units to develop and execute on initiatives/projects with high risk, complexity and/or business impact, strategies to support present and future needs through the creation of solution alternatives, assessments and planning and analysis.

Responsibilities: Maintain a strong understanding of TELUS Health
– Virtual Pharmacy, products and services, organizational delivery capabilities Design and implement simple solutions in order to solve complex business problems Gather and document business requirements Contribute to the creation of user stories, workflows and development requirements Contribute to solution strategies based on business unit needs in supporting programs and roadmaps Lead cost benefit analysis, economic/ease modeling and planning and implementation activities Support security and privacy impact assessment activities as needed Actively participate in project team meetings and lead when necessary Successfully liaises with internal stakeholders on implementation activities to achieve end goals, deliverables and commitments Leads and facilitates meetings and working sessions with cross-functional stakeholders in order to achieve desired outcomes.

Analyze performance and results to provide insights and recommendations for both client experience and business/performance processes improvements by using analytical tools Required Knowledge: Bilingual preferred but not required Pharmacy experience is an asset Proven ability to collect requirements and document business processes and client requirements Familiarity with software development life cycle Ability to influence cross functional teams Excellent interpersonal and communications skills Experience analysing and reporting on performance and utilisation data Strong delivery and creation of presentations to leaders Required Skills & Abilities: Highly developed personal planning and organizational skills: initiating, planning and organising activities simultaneously within a project as well as with multiple projects Demonstrated ability to adapt quickly to change and provide change management guidance to others Strong analytical problem identification, and problem solving skills Strong customer focus Capable and willing learner who proactively researches solutions to business challenges Highly proficient in Excel, Visio, MS Access, Google Suite Experience using Jira, Confluence or other software management tools Required Experience: 5 years in comparable role Pharmacy, Pharma, Group Insurance, Healthcare IT experience is an asset A bit about us Our business is connecting Canadians.

Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most.

When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.

TELUS Health is an IT leader in Canada that focuses on the health sector.

Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

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